14-day return policy.

Return Conditions

To be eligible for a return, products must meet all of the following conditions:

• In original, unopened packaging
• All accessories and documentation included
• Not used, installed, or damaged
• Proof of purchase provided (order number or receipt)

Return Process

1. 1
   Contact us — WhatsApp +65 8876 8104 or email hello@airsmart.sg with your order number and reason for return.
2. 2
   Confirm eligibility — We’ll verify your return meets the conditions above and confirm the next steps.
3. 3
   Ship back or drop off — Send the product back to us or drop it off at 9 Gul Street 4, Singapore 629238.
4. 4
   Refund processed — Once we receive and inspect the product, your refund will be processed within 5 business days via your original payment method.