Frequently asked questions.

It sends infrared commands to a compatible air conditioner and connects those controls to an app. Depending on the product, you may also get schedules, geofencing, voice control, smart-home integrations or automations using separate sensors.

It depends on the air conditioner and its original remote. A handheld infrared remote with an LCD that shows mode, fan and set temperature is the safest starting point. Wired wall controls, radio-frequency remotes and unusual command formats need extra checking. Send us a clear photo of the remote with its display on and the indoor-unit model if visible before ordering.

Usually, yes. Infrared control needs line of sight to the indoor unit, so each separately controlled indoor unit normally needs its own controller. An open layout may be different, but do not assume one controller will reliably reach aircons in separate rooms.

The products on this site are designed for self-setup: place or mount the controller within infrared range, connect power and follow its app. Setup time depends on Wi-Fi, remote matching and the product chosen. Contact us if you want your remote checked first.

Mysa Smart AC and Sensibo Air support Apple HomeKit. Sensibo Sky does not support HomeKit, although it supports Siri Shortcuts. Aqara M200 can connect to compatible platforms through Matter. Mysa for Mini-Splits, Sensibo Sky and Sensibo Air do not support Matter.

Both are app-based infrared aircon controllers. Sky is the simpler Sensibo entry point and does not support HomeKit or the Sensibo Room Sensor. Air supports HomeKit and can pair with a Sensibo Room Sensor for temperature, humidity and PIR motion readings elsewhere in the room.

No. The Sensibo Room Sensor works with Sensibo Air and Air Pro, not Sensibo Sky. It is an accessory for those controllers rather than a standalone air-quality monitor.

Yes. Mysa for Mini-Splits supports Apple HomeKit, Google Assistant and Alexa. This model does not support Matter.

Mysa has a visible display and basic controls on the device, so you can check or adjust the room without opening an app. It is a focused controller with no separate room-sensor accessory. Compatibility still depends on the original aircon remote.

M200 is useful when Matter, dual-band Wi-Fi, Ethernet or compatible Aqara sensors are part of the plan. It is also a broader smart-home hub, so it involves more ecosystem choices than a standalone controller. Check current stock on the product page.

Core controller functions are available through the manufacturers' apps without an AirSmart subscription. Sensibo also offers an optional paid Sensibo Plus plan for additional services. Manufacturer plans, cloud features and third-party platform requirements can change, so check the current app terms if a particular feature is essential.

No. A monitor measures conditions and reports data; it does not remove particles. A purifier moves air through a filter. Sensibo Elements is a monitor. Sensibo Pure is a purifier with a replaceable filter.

Sensibo Pure measures PM2.5 particulate matter. It does not provide the temperature, humidity, TVOC and CO2e readings offered by Sensibo Elements. Its automatic operation uses particulate readings to adjust purification.

Elements reports CO2e, an estimated carbon-dioxide equivalent derived from its gas sensor. CO2e is not a direct true-CO2 measurement. It also reports PM2.5, temperature, humidity and TVOC.

Sensibo gives about six months as a typical interval, but actual filter life depends on operating hours and air conditions. Use the app indication and the filter's condition as your guide. The replacement filter is made for Sensibo Pure.

Standard Singapore delivery is $4.90. It is free when the order total is over $100. The cart and checkout show the applicable charge before payment.

In-stock orders are normally prepared on business days, and the delivery estimate is shown in our shipping information. Timing can vary with order time, address and courier conditions. Contact us before ordering if you need an item by a fixed date.

Collection may be arranged at PFE Technologies, 9 Gul Street 4, Singapore 629238, Monday to Friday between 9am and 5pm. WhatsApp us first so we can confirm the item and collection time.

Yes. Store prices are in Singapore dollars and include GST unless a page clearly states otherwise. Delivery and the final total are shown before payment.

Unopened, unused products in their original packaging may be requested for return within 14 days, subject to the return conditions. Product faults are handled under the applicable warranty. Read the returns and warranty pages before opening or installing an item you may need to return.