Real product help
Ask before you guess.
Send us your aircon remote, tell us which Sensibo device you already own, or ask about an order. A photo usually gets you a more useful answer than a long model-number search.
Fastest for photos
Compatibility checks, setup questions and quick order help during business hours.
+65 8876 8104 →
Best for details
Include your order number when asking about an existing purchase.
hello@airsmart.sg →
PFE Technologies
Visit
9 Gul Street 4
Singapore 629238
Monday–Friday, 9am–5pm. Arrange a collection before travelling down.
For an aircon check
Send the remote with its screen on.
- • A clear photo of the front of the original remote
- • The indoor-unit brand and model, if visible
- • Your preferred ecosystem: Apple Home, Google Home or Alexa
- • Whether you need one room or several